General terms and conditions

Tickets can neither be returned not refunded. A paid service of exchange (10€) is available up to 48 hours prior to the performance within the limit of the number of places available. Tickets can be delivered by mail up to 10 days before the show’s date. Beyond this date, tickets booked by phone or on our website are to be collected 45mn before the performance, at the ticket counter in the theatre lobby. Please check your ticket on reception: no claims, regarding date, show or price errors, shall be taken into consideration at a later date. The resale of a ticket at a higher price that the one appearing on it is forbidden (Law article 27th June 1919). The show starts at a specific time: Access to latecomers may be refused or subject to certain conditions, depending on the show and the concert hall. (Find out more at the ticket office). If the show needs to be interrupted during the second half, no refund will be paid. The Opera House direction may have to modify the programme or the distribution of roles. In such case, tickets will neither be exchanged nor refunded. In the event that a performance is cancelled by the Opéra Comique, except in cases of force-majeur, which expressly includes the requisition of the Opéra Comique for any reason by any public authority, and in case of national strike, the face value of the ticket as paid by the client, will be reimbursed by the Opéra Comique at the client’s request on condition that such a request is made within a maximum of two months following the date of the performance in question. Refunds will only be made on presentation of the complete ticket and bank details (RIB for French banks), excluding any other compensation or indemnity. E-tickets which haven’t been pre-printed will be issued at the ticket counter and subject to a handling fee (3€/ticket). Discount rates are subject to availability.

 

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